Privacy Policy

Effective Date: January 1, 2025

Print Sastra Pvt. Ltd. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use Printsastra.com.

By accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services:

a. Personal Information:

• When you create an account: Name, email address, phone number, and shipping/billing address.
• When you place an order: Payment details (e.g., credit/debit card information) processed securely by third-party payment processors.
• When you contact us: Any information you provide, such as your name and contact details.

b. Non-Personal Information:

• IP address, browser type, operating system, and browsing behavior on our website (e.g., pages visited, time spent).

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders.
• To personalize your shopping experience.
• To improve our website and customer service.
• To communicate with you regarding updates, promotions, and offers (only if you have opted in).
• To comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: Third-party payment processors, delivery partners, and IT service providers who assist in fulfilling your orders and maintaining our website.
• With Legal Authorities: If required by law or in response to valid legal processes.
• In Case of Business Transfers: If Print Sastra Pvt. Ltd. merges with or is acquired by another company, your information may be transferred as part of the business assets.

4. Data Security

We implement industry-standard measures to protect your information, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security. Please safeguard your account credentials and contact us immediately if you suspect unauthorized access to your account.

5. Cookies and Tracking Technologies

Printsastra.com uses cookies and similar technologies to enhance your browsing experience.

• Cookies: Small text files stored on your device to remember your preferences and usage patterns.
• Analytics: We use third-party services like Google Analytics to analyze website traffic and improve performance.
• You can manage or disable cookies in your browser settings, but doing so may affect your experience on our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Opt-Out: Opt-out of receiving promotional communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise your rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

8. Children's Privacy

Printsastra.com does not knowingly collect personal information from individuals under the age of 18. If you believe that a child under 18 has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for the latest updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +977 9841488039
• Address: Katunje, Suryabinayak Municipality-5, Bhaktapur, Nepal